LeoVegas Responsible Gambling

A deposit limit caps how much you can pay into your account over a day, a week or a month. Lowering a limit normally takes effect straight away; raising it is deliberately delayed, so a decision made in the heat of a session has time to cool.

Set the limit at a figure you would be comfortable losing in full, not one you hope to win back. You will find it in the account's responsible gambling or safer gambling settings, in the app and on the website alike.

Reality checks show a pop-up after a set amount of time, reminding you how long you have been playing and what you have spent or won. On UK slots your net position and session time must also be visible during play.

Where offered, loss limits and session time limits work alongside deposit limits. Choose the interval that will actually interrupt you; a reminder every few hours does little in a fast game. Notifications from the LeoVegas app can be switched off entirely in your phone settings.

A time-out closes your account for a short, fixed period — typically from a day up to several weeks. You cannot log in to play during that time, and it cannot be reversed early. It is a good option if you want a pause, for example after a big event, without closing the account permanently.

Self-exclusion closes your account for a longer period, usually six months or more, and the operator must stop sending you marketing. If you feel gambling is becoming a problem, it is a stronger step than a time-out.

GAMSTOP is the free national self-exclusion scheme. Registering at gamstop.co.uk blocks you from every online gambling site licensed in Great Britain for six months, one year or five years — including LeoVegas, all at once. Our login guide explains what you will see if you try to sign in during an exclusion.

Problems rarely start with a big loss. They usually start with small changes in habit. If several of these sound familiar, it is a good moment to set stronger limits or talk to someone.

If you simply no longer want an account, you can ask LeoVegas support to close it. Withdraw any balance first and keep a record of the request. If the reason is gambling harm, say so: a closure for that reason should be treated as a self-exclusion rather than an ordinary account closure.

Keeping control also means knowing how money leaves the account, which is covered in our deposits and withdrawals guide, and how bonuses can tie up a balance, covered in our bonus guide.

You do not have to be in crisis to ask for help, and support is available for people affected by someone else's gambling too.